Legal & Regulatory Information
Brightdealpath provides beauty services across Victoria, Australia. This page outlines consumer rights, our terms of service, refunds, cancellations and regulatory compliance relevant under Australian law.
- ABN: 13 864 293 517
- Business: Brightdealpath — Beauty salon & skincare clinic, Richmond VIC
- Contact:+ (61) 47 328-96-15 · Brightdealpath@outlook.com
Consumer Guarantees & Australian Consumer Law
Our services are supplied in Australia and are subject to the Australian Consumer Law (ACL). You are entitled to remedies where services are not provided with due care and skill, or do not achieve the expected result that was clearly communicated.
What this means
- Services must be provided with due care and skill.
- If a major failure occurs you may be entitled to a refund or compensation.
- Minor faults may allow a repeat of the service or a refund where appropriate.
Terms of Service
Below are key terms that apply when you book or receive services at Brightdealpath.
| Topic | Summary |
|---|---|
| Bookings | Bookings are confirmed when paid or when a deposit is accepted. We reserve the right to refuse service where safety concerns exist. |
| Payment | Payment is required at the time of service unless prior arrangements are made. We accept card and cash. |
| Liability | We hold public liability insurance. Liability is limited to the extent permitted by law; ACL rights remain unaffected. |
| ABN & Tax | ABN: 13 864 293 517. Invoices can be provided on request for business clients. |
Cancellation & Refund Policy
We aim to be fair to all clients and technicians. Our standard policy is below; exceptions may apply in special circumstances.
Cancellation
- Free cancellation more than 48 hours before appointment.
- Less than 48 hours may incur a 50% fee of the service value.
- ***-shows may forfeit deposit or full service fee.
Refunds
- Refunds provided where services fail to meet reasonable expectations or ACL entitlements exist.
- For products sold, statutory guarantees apply; return procedures vary by item.
- To request a refund, contact us via Contacts.
Complaints & Dispute Resolution
If you have a concern about a treatment or product, please raise it promptly so we can resolve it.
Privacy, Data & Practitioner Credentials
We collect only necessary client information for bookings, treatment records and safety. Our full data handling practices are described in the Privacy Policy.
Practitioners: Our therapists hold recognised qualifications in beauty therapy, skincare and cosmetic services and participate in ongoing training and hygiene compliance.
Address: 28 Wattle Street, Richmond VIC 3121 · Phone:+61 47 328 9615
Regulatory Notices & Links
- Consumer Affairs Victoria — information on consumer guarantees and small business obligations.
- Australian Competition & Consumer Commission (ACCC) — guidance on consumer rights in Australia.
- For health-related questions, consult local health authorities. We follow state hygiene and sanitation guidelines.
For any specific legal requests (invoices, corporate engagements, regulatory queries) contact our office at Brightdealpath@outlook.com.